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DiskJockey File Viewer Frequently Asked Questions (FAQs)

  • There are currently no Frequently Asked Questions for the latest version of DiskJockey File Viewer. If you need help with a specific problem, please email support@clear-simple.com

DiskJockey 2000 Frequently Asked Questions (FAQs)

DiskJockey 98 Frequently Asked Questions (FAQs)


When I try to start DiskJockey 2000 I get a message which reads: "General Protection Fault in module MACXW4.DRV"

This is caused by a conflict between DiskJockey and the video driver for your ATI video card. Go to the ATI web site, download and install the most current driver for your video card. You can determine your video card model by opening the Control Panel, double clicking on the System Icon and selecting the "Display Adapters" item on the Device manager page of the System Properties. After updating the driver DiskJockey should work fine.


When I launch the DiskJockey Find feature I get a "Create Error."

There is a problem with the install program that causes this. For some reason it occasionally will not register certain program libraries during setup. Try running the install again and install over your current DiskJockey. This will most likely fix the problem.


When I open DiskJockey all of the toolbars are stacked on top of each other on the left. How do I fix this?

There is a bug at work here: If you close DiskJockey while it is "minimized" the toolbars will lose their saved position. You'll need to rearrange the tool bars by dragging them into place with your mouse by the "handle" on the left side of each bar. Once you get them where you want close DiskJockey to save their position. Open DJ and they should be in the right place. We are working on a fix for this at the moment and will have it available for download very soon.


After installing DiskJockey I get the following error: "DJ Error - Registration of OCXs are corrupted"

The installation program has failed to properly copy a system file called msvcirt.dll. We have prepared an installation patch that will quickly fix this problem. Download the file below to remedy this problem:

DJInstallFix.exe
After downloading this file, run it by double clicking on it. This will copy the necessary file to your system. After running DJInstallFix.exe you may need to reinstall DiskJockey.

When trying to access the DiskJockey help system I get an error message that looks something like this:

If I click "no" I receive another message that looks something like this:

Apparently the program wants the help file to be called DJPro.hlp (or DJ.hlp for the standard version) and the help file wants to call itself diskjockey.hlp when accessing its own index. To remedy this problem, update your DiskJockey installation with the appropriate release available on our support page. Both the complete and minimum packages above include fixes for the help system.



DJ launches every time I start Windows. How do I stop this from happening?

During install you were given an option to place DiskJockey in your startup folder so that it would launch when you booted your system. To remove this option use DiskJockey to navigate to your C:\WINDOWS\Start Menu\Programs\StartUp folder. There you will find a shortcut to DiskJockey. Simply delete this shortcut and it will no longer start each time you boot your system.


The viewer shows the text in a tiny, unreadable font. How do I change this?

The viewer is probably in "Preview" Mode. Try changing it to "Normal" view. To do this, right click in view window and select View>Normal.


How do I move files with drag and drop?

Pressing the ALT key before starting the drag will cause the drop to move the files. If you press ALT after the drag has begun it will change the icon but the files will only be copied. This is a bug that we are working on; should be fixed for the next release due shortly.


How do I create a new folder with DiskJockey?

While you may be used to a "new folder" button you don't need one in DJ, there is a MUCH better way: Go to the folder where you wish to create a new one. (i.e. c:\Old Folder\) Click in the "Current Folder/History List" window. Type your new folder name (i.e. c:\Old Folder\new folder1) and press enter to create the folder. You can create multiple new nested folders in one step by typing them in (i.e. c:\Old Folder\new1\new2\new3)


How do I see file attributes in the file window?

There is currently no way to display the attribs in the file window. This will be included in our next version due during the first quarter of 2000.


When installing DiskJockey 98, does it write .dlls or other files all over the HD or does it keep them in its own dir?

DiskJockey places a few "system" files in the Windows/System folder during installation. If the files already exist the setup program will check their version and only replace them if our file is a more recent version, per Microsoft guidelines.


Does the DiskJockey 98 setup overwrite any system files?

See above. The files are:
Advapi32.dll
Mfc40.dll
Mfc42.dll
Msvcirt.dll
Msvcrt.dll
Msvcrt40.dll
Ole32.dll
Oleaut32.dll
Olepro32.dll


Does the DiskJockey 98 setup modify the registry and to what extent?

DiskJockey creates its own set of registry keys to keep track of preferences and window positions. It does not make any changes to your system with regard to other programs, the operating system or file associations. If you uninstall you should not ever see or hear from DiskJockey 98 again.


When I open DiskJockey all of the toolbars are stacked on top of each other on the left. How do I fix this?

You'll need to rearrange the tool bars by dragging them into place with your mouse by the "handle" on the left side of each bar. Once you get them where you want close DiskJockey to save their position. Open DJ and they should be in the right place. There is a bug at work here: If you close DiskJockey while it is "minimized" the toolbars will lose their saved position.

A fix is now available for this for this. Download it by visiting our support area.


Is there a way to map network drives with DiskJockey?

If you right click on a drive in the network neighborhood and click "Advanced" you will get access to the standard explorer context menu, complete with the "map network drive" option. Alternatively, you can choose to view the Explorer menu instead of the DJ menu when right clicking by selecting Preferences-->Context Menu Choice-->Explorer Menu.


The Send To function does not work, is there a fix?

The Send to function has been fixed in the latest update. Download it by visiting our support area.


Clicking on an empty folder under NT will crash DiskJockey. Is there a fix for this?

This has been corrected in our latest update. Download it by visiting our support area.


DJ Folder

To make DiskJockey start in the same folder everytime you must edit the shortcut used to open DJ. On your Desktop create a shortcut to the DiskJockey program file. Right Click on the shortcut and click "Properties." The Properties dialog will open. You will see a field marked "Target" with the full path to the DiskJockey program file. Be sure the path is enclosed in quotes and add the starting folder's path:
i.e. "C:\Program Files\DiskJockey\DJPro.exe" "C:\AFolder\Folder To Start In\"


Known Issues:

There are currently no Known Issues regarding DiskJockey 98. Should you find a bug not listed here, please email support@clear-simple.com. Thank You.


If you have a specific technical question--email us: support@clear-simple.com

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